Dental patient recall software
Why recalls matter for a dental practice
The healthiest practices run on returning patients, not just new ones. But patients forget when they're due, and a recall that slips from months into years is lost chair time and broken continuity of care. Recall intervals are risk-based, not fixed at six months, NICE guidance recommends intervals from 3 to 24 months depending on the patient. A recall system tracks who is due and prompts them automatically, so patients due for recare don't quietly fall out of the book. Dentipoint keeps a complete patient record with visit history, then uses it to drive recalls and reminders at the right moment. See how recalls feed straight into online booking so a prompted patient can rebook in seconds.
How dental patient recall software works
Good recall software knows who is due, prompts them at the right time, and makes rebooking a couple of taps, so patients due for recare return on schedule instead of drifting away. The steps below show how a recall cycle runs and the tools that keep it turning without reception chasing a list by hand.
- Record the visit: each appointment updates the patient's record and sets their next recall date on a risk-based interval.
- Track who is due: the system flags check-ups and hygiene recalls as their recall date approaches.
- Prompt automatically: a recall goes out by email, with SMS and WhatsApp on the roadmap.
- Make rebooking easy: patients rebook through online booking, straight into your live diary.
- Fill the gaps: fewer due patients slip through, so the book stays fuller.
1. Keep complete, current records
Recalls are only as good as the record behind them. Dentipoint keeps each patient's contact details, visit history and notes in one place, so the practice always knows who's been seen and who's due for recall. See patient records for the detail.
2. Automate the recall itself
Rather than reception working through a recall list by hand, recalls and reminders go out automatically as patients reach their due date. Email today; SMS and WhatsApp are on the roadmap.
3. Make rebooking simple
A recall works best when the patient can act on it there and then. With online booking, a prompted patient sees real availability and rebooks 24/7, straight into your diary.
4. Close the gaps in the book
Every recalled patient who rebooks is a gap that never opens. Fewer quiet slots means better chair-time utilisation and better continuity of care. See pricing or start a free trial when you're ready.
The tools you need
Recalls, records and booking in one place
Instead of stitching together a spreadsheet of due dates, a mail-merge and a separate diary, Dentipoint gives your practice records, recalls and online booking in one login, so patients return on schedule without reception chasing them.
- Complete patient records with visit history
- Automatic recalls and reminders as patients fall due for recare
- One-tap rebooking through online booking