Dental patient recall software
- Automatic recalls
- Intervals you set
- Fewer gaps
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Why recalls matter for a dental practice
The healthiest practices run on returning patients, not just new ones. But patients forget when they're due, and a recall that slips from months into years is lost chair time and broken continuity of care. Recall intervals are risk-based, not fixed at six months, NICE guidance recommends intervals from 3 to 24 months depending on the patient. A recall system tracks who is due and prompts them automatically, so patients due for recare don't quietly fall out of the book. DentiPoint keeps a complete patient record with visit history, then uses it to drive recalls and reminders at the right moment. See how recalls feed straight into online booking so a prompted patient can rebook in seconds.
How dental patient recall software works
Good recall software knows who is due, prompts them at the right time, and makes rebooking a couple of taps, so patients due for recare return on schedule instead of drifting away. The steps below show how a recall cycle runs and the tools that keep it turning without reception chasing a list by hand.
- Record the visit: each appointment updates the patient's record and sets their next recall date from the interval for that recall type or patient.
- Track who is due: the system flags check-ups and hygiene recalls as their recall date approaches.
- Prompt automatically: a recall goes out by email, SMS or WhatsApp.
- Make rebooking easy: patients rebook through online booking, straight into your live diary.
- Fill the gaps: fewer due patients slip through, so the book stays fuller.
1. Keep complete, current records
Recalls are only as good as the record behind them. DentiPoint keeps each patient's contact details, visit history and notes in one place, so the practice always knows who's been seen and who's due for recall. See patient records for the detail.
2. Automate the recall itself
Rather than reception working through a recall list by hand, recalls and reminders go out automatically as patients reach their due date, by email, SMS or WhatsApp. Recalls are the long-range half of the job; for the appointments already in the book, see setting a dental no-show policy.
3. Make rebooking simple
A recall works best when the patient can act on it there and then. With online booking, a prompted patient sees real availability and rebooks 24/7, straight into your diary.
4. Close the gaps in the book
Every recalled patient who rebooks is a gap that never opens. Fewer quiet slots means better chair-time utilisation and better continuity of care. See pricing or start a free trial when you're ready.
07The tools you need
Recalls, records and booking in one place
Instead of stitching together a spreadsheet of due dates, a mail-merge and a separate diary, DentiPoint gives your practice records, recalls and online booking in one login, so patients return on schedule without reception chasing them.
- Complete <a href='/patient-records'>patient records</a> with visit history
- Automatic <a href='/reminders'>recalls and reminders</a> as patients fall due for recare
- One-tap rebooking through <a href='/online-booking'>online booking</a>
Gentle dentistry, booked in under a minute.
More on recalls
- NICE Dental Recall Intervals: 3 to 24 Months Explained
NICE CG19 sets dental recall intervals of 3 to 24 months for adults and 3 to 12 for under-18s. The rules, the FP17 recall field, and how to run it.
- How to Reactivate Lapsed Dental Patients (UK Guide)
A UK playbook to reactivate lapsed dental patients: segment overdue lists, message templates, a contact cap, and the PECR rules on recalls vs marketing.
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Dental recall software FAQs
What is dental patient recall software?
How are recalls sent to patients?
How do recalls reduce gaps in the book?
Does recall software work across multiple locations?
Bring patients back, automatically
Switch on DentiPoint recalls and keep the book full. Free for 30 days.
