Dental practice management software for UK practices
- NHS, private and plan in one diary
- Published per-practice pricing
- 30-day free trial
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What is dental practice management software?
Dental practice management software is the system a dental practice runs its day on: the appointment diary, online booking, patient records and charting, treatment plans, recalls, reminders and payments, kept in one place instead of a paper book, a spreadsheet and three apps that don't talk to each other. Modern systems run in the browser, so reception, the surgery and the practice manager's phone all see the same diary.
If you're still comparing systems, our guide to choosing the best dental practice software sets out what to check. If you want to see what DentiPoint does, read on.
Everything a UK practice runs on, in one system
One dental practice software login for the diary, the patients and the money. Each part has its own page if you want the detail.
- Scheduling that books by treatment
Every treatment carries its own length and the clinicians who can do it, so a forty-minute filling never lands in a twenty-minute gap. Clash protection keeps two patients out of one slot.
- The practice diary
Every clinician's day in one book, colour-coded by clinician, on the reception screen, in the surgery or on a phone. It replaces the paper appointment book, not the way your team works.
- Online booking
Patients pick the treatment, the clinician and a time, with no password: name, date of birth and a one-time code. You choose whether bookings confirm themselves or wait for approval.
- Patient records
One paperless record per patient: medical history, clinical notes and documents, so whoever sees them next picks up where the last clinician left off.
- Dental charting and BPE
An odontogram in FDI or Palmer notation, with permanent, mixed and deciduous views. BPE with excluded sextants recorded as X, not a false 0, and every correction kept with a reason.
- Treatment plans
Put the options side by side, with NHS band and private lines in the same plan, and see where each plan stands from offered to completed.
- Payments
Card payments online through Stripe, pay links, and a choice per treatment: pay at the practice, pay online or pay up front. Payments taken at the desk are recorded too.
- Appointment reminders
Sent automatically 24 hours and 2 hours before every appointment, by email, SMS or WhatsApp. Nobody has to remember to send them, which is rather the point.
- Patient recalls
Recall intervals set per patient, from 3 to 24 months in line with NICE guidance, and a list of who is due so nobody quietly drops off the books.
- Enquiries and CRM
New-patient enquiries from your website arrive in one list. Turn one into a patient record, then book them in.
- Practice app and patient portal
Nothing to install: your team runs the diary from a phone or tablet in the browser. Patients sign in without a password to request, see or cancel appointments and check what they owe.
- Your practice website
A hosted website on your own domain, built from a template, with treatment pages and your booking page already wired in.
- Groups and multi-site practices
Each practice keeps its own diary, booking page and team. Head office sees across every site from one login, and pricing stays per practice.
06Funding
NHS, private and plan patients in one price list
A UK practice gets paid three ways, and they behave nothing alike. DentiPoint's dental practice management system attaches the funding route to the treatment when it's booked, so the diary, the plan and the payment all agree about who pays what.
- NHS England band charges applied at booking, with exemptions recorded against the patient
- Private fees set per treatment, in your own price list
- Plan patients and £0 consultations as funding routes of their own
- The price is fixed at booking, so next month's fee rise doesn't rewrite this month's appointments
How this appointment is funded
Private
Your own price list, per treatment and per practice.
Plan
Membership patients charged what they agreed, with the list price kept beside it.
Public
Public schemes too — for example an NHS course of treatment priced by band, with exemptions recorded.
An empty chair costs the same whether it was a DNA or a booking at the wrong length.
A diary that books by treatment keeps the list honest, and reminders that send themselves keep patients in it.
What UK practices should look for in dental practice software
Whichever dental PMS you shortlist, test it against the way your practice actually works. These are the checks that matter most in practice management software for dentists in the UK:
- NHS, private and plan in one diary. A mixed practice shouldn't need two systems or a spreadsheet on the side.
- Booking by treatment and clinician. The diary should know a scale-and-polish isn't a root canal, and who can do each.
- Online booking patients will actually use. No password to forget, and your rules on what can be booked.
- Recalls and reminders that run themselves. On the intervals you set per patient, in line with NICE recall guidance. Our guide to NICE dental recall intervals explains the 3-to-24-month range.
- Charting and BPE in the patient record. Not in a separate clinical system you log into twice.
- Pricing you can read before a demo. Published, and clear about whether you pay per practice or per clinician.
- Nothing to install. A new surgery or a locum needs a login, not a server.
- A free trial on your own diary. Ten minutes with your real treatment list tells you more than an hour of slides.
To see how DentiPoint answers each of these, go to compare dental practice software.
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Moving to DentiPoint
Four steps you can do yourself. No consultant, no server, no install.
Add your treatments
Start from a standard UK dental list, then set your own lengths, prices and funding routes.Add your clinicians
Working hours, breaks, and which treatments each one performs.Turn on online booking
Choose what patients can book, whether bookings confirm themselves, and which treatments are paid up front.Share the link
Put your booking page on your website and in your messages. There's no bulk patient import yet, so patients are added as they book or come in.
Cloud-based vs installed dental software
Older dental software often runs on a server in a cupboard at the practice, so someone has to own the installs, the updates and the worry. Cloud-based dental practice management software like DentiPoint runs in the browser: nothing to install, updates arrive without anyone scheduling them, and the diary opens at reception, in the surgery or on a phone.
For most UK practices that means less IT to manage. Before you move, ask any supplier where your data is hosted and how it's protected; our guide to cloud vs server dental software lists the questions to ask.
More on running the practice
- Dental Practice KPIs: 10 Metrics to Track
The dental practice KPIs every UK practice manager should track: UDA delivery, DNA rate, case acceptance, retention and collections, made simple.
- Dental Front Desk Automation: What AI Really Does
Dental practice automation explained for UK owners: what automation and AI do at the front desk, where a person stays in charge, and what to automate first.
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Dental practice management software: FAQs
What is dental practice management software?
It's the system a dental practice runs its day on: the diary, online booking, patient records and charting, treatment plans, recalls, reminders and payments, in one place. DentiPoint is dental practice management software built for UK practices.
Is DentiPoint built for NHS practices?
Yes, and for mixed and private practices. NHS England band charges and exemptions are applied at booking, alongside private fees and plan patients, in one price list. DentiPoint does not submit FP17 claims; those still go to the NHSBSA through your practice's existing route.
How much does dental practice management software cost?
It depends on the supplier and on whether they charge per practice or per clinician. DentiPoint publishes its prices and charges per practice, never per clinician, with a 30-day free trial. See pricing for the current plans.
How long does it take to set up?
There are four steps: add your treatments, add your clinicians, turn on online booking and share the link. How long that takes depends on the size of your treatment list and your team; nobody needs to visit or install anything.
Can I switch from my current system?
Yes. Set-up is self-serve, and you can run DentiPoint alongside your current system while you trial it. There's no bulk patient import yet, so plan how existing patients will be added. Our guide to switching dental practice management software walks through the order to do it in.
Is cloud-based dental software better than installed software?
For most practices, yes: there's nothing to install, updates are automatic and it works on any device with a browser. Installed software can still suit a practice with its own IT team and a reason to keep data on site.
Does it work for a single practice and a dental group?
Yes. A single-surgery practice runs one diary and one booking page. A group gives each practice its own diary, booking page and team, while head office sees across every site. See dental group software.
What software do UK dental practices use?
A mix of long-established installed systems and newer cloud-based ones. We don't rate other suppliers here; our comparison pages set out what DentiPoint includes so you can check it against the system you use now.
Practices outside the UK and cloud software
- Dental practice management software
Dental practice management software for practices worldwide: diary, online booking, charting, recalls, payments and a patient portal in one cloud system.
- Cloud-based dental practice management software
Cloud-based dental practice management software that runs in your browser: no server to maintain, with charting, booking, recalls and payments.
- Dental practice reporting and analytics
Dental practice reporting and analytics: a dashboard and reports on appointments, payments, patients, treatment mix and revenue, with CSV export.
Run your practice from one place
Try DentiPoint's dental practice management software free for 30 days, on your own diary.
