A dental practice CRM built around your patients
- Enquiries to booked patients
- One record per patient
- Free 30-day trial
recorded at 09:40
What is a dental practice CRM?
A dental practice CRM is software that keeps every patient, enquiry, appointment and recall in one place so nothing slips through the cracks. DentiPoint is a dental-specific CRM: instead of a generic sales tool, it is built around the way a practice actually works, linking each enquiry to a single patient record that carries their contact details, appointments, notes and recall history from first contact onwards.
What a dental practice CRM does
Everything about a patient lives on one record, so reception can follow up enquiries quickly, keep patients engaged and see at a glance who is due back.
- Capture every enquiry from your website and its public enquiry forms, with enquiries included in your subscription.
- Book and manage appointments across every clinician in one book, with online booking.
- Hold complete records with contact details, notes and visit history on each patient record.
- Keep recalls on track so patients return on the right interval with recalls and reminders.
- Keep every site in view across a multi-location group.
Why practices choose a dental-specific CRM
A dental practice CRM should understand appointments, recalls and how the book really runs, not just store contacts. Recalls in particular are risk-based, not fixed: NICE recommends recall intervals of 3 to 24 months depending on each patient's risk, so a dental CRM needs to schedule them on the right interval rather than a blanket six months. DentiPoint ties booking, records, recalls and your own branded website together, so your team spends less time on admin and more time with patients. See pricing or start a free 30-day trial.
Run your patient relationships, end to end
- Capture every enquiryWebsite enquiries land in one inbox to approve.
- One patient recordContact details, appointments, notes and history together for every patient.
- Keep them coming backSee who is due a recall and who has been in recently at a glance.
- Complete recordsNotes, history and contact details so nothing is lost.
- Stay in touchAutomatic confirmations and reminders before every appointment to cut DNAs.
- Whole-group viewOwners see everything; each clinician sees their own patients.
06Never lose an enquiry
Turn enquiries into booked, returning patients
New enquiries from your website arrive as requests you approve, then convert into a patient with an appointment booked. Because the CRM, your book and records are one system, follow-up is built in rather than a separate chore.
- Enquiries you approve before they reach your book
- Convert an enquiry to a booked patient in a couple of taps
- A clear history of every appointment and recall per patient
How this appointment is funded
Private
Your own price list, per treatment and per practice.
Plan
Membership patients charged what they agreed, with the list price kept beside it.
Public
Public schemes too — for example an NHS course of treatment priced by band, with exemptions recorded.
11
Dental practice CRM FAQs
Is DentiPoint a CRM for dental practices?
Can it manage enquiries?
Does each clinician see only their own patients?
More on enquiries
- Handling Emergency and Out of Hours Dental Enquiries Online
Stop losing after-hours emergencies to a silent answerphone. A practical guide to capturing and triaging out of hours dental enquiries online, keeping patients safe and your diary full.
Keep every patient in one place
Try DentiPoint's dental practice CRM free for 30 days.


